Technology

Project management involves the concept of incorporating proper measures in planning and managing change in business entities or organization. A project does not necessarily relate to business but domestic matters can measure up to projects. A project can either be large or small and the scope of management applied to any size of project is similar. Project management principles selectively and appropriately applied in large projects also apply to smaller projects. In response to requirements of whether small projects can be run the same way as large projects, it is important to understand the issues related to management techniques. The most important aspect in project management is application of techniques relating to proper plans and management tactics (Reiss Geoff, 1995). The size of a project does not mean change of management techniques as the plans are all similar. A small project such as purchase of electronics in an organization requires putting down plans that describe the purpose, budgets, decision making process and break points. These plans are usually availed in the case of managing large projects and ensure that proper decisions are made. The reason for managing small project in the same manner as large projects is the concept of maximum utilization of resources including labor force. Project management tools applied in all sizes of project whether small or large are similar as they measure up to the required standards of projects. Major project management tools include brainstorming, flow diagrams and gannt charts used to provide management models that lead to success of a given project (Stuckenbruck Linn, 1981) Communication of project plan is a common element required for management of small projects as is applied in large projects.

Customers are very important in business and the major area of concern is whether customers should be treated as customers or partners. A major concept about understanding the issue of dealing with customers and partners is to explain the meaning of the two terms. A customer also known as a client is the current potential buyer of goods or services of an organization, business entity, or individual (Schmitt Bernd, 2003). The services or goods purchased by customers are provided by sellers, suppliers or vendors. A partner on the other hand, in the category of business relates to a person with similar business ideas and forms partnership. My opinion in relation to this issue is that customers should be treated as customers. Customers are always customers and they form the reason for existence of business. Without customers a business, organization or cooperate may not grow. The services provided by business entities, organizations or cooperates are basically made for customers. There is a difference between a customer and partner because the latter means he or she is part and parcel of the daily activities of the organization or business entities (Duarte Deborah, 2003). A partner is entitled to sharing of profits or losses in the case of partnership but a customer is linked to a business or organization by means of commercial transactions. Customers should be treated as customers through various observations. The person dealing with customers should be courteous, nice, truthful and appreciative. These are the common principles that make management in organizations and business entities to consider treating customers as customers. Treating customers as customers is the role of employees and management in organizations or business entities. The objective of management organization is to certify customers and remain loyal for better performance.